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Urgent Problem with Dangerous

Jun 10, 2010
1,360
1
When I choose the option to buy both V1 - Mystique, and V2 - Motion, instead of being listed as 24.95 each, they are @ 29.95. To make things worse, I'm trying to get the 2 disc dvd set plus download, so instead of costing 54.95, it is now showing up as $120. Can somebody please help me out?

I don't have the kind of money for this.. is this a bug, or is there no more discount for this?
 
Jun 6, 2010
185
0
Las Vegas, NV
Hmm on mine it says $29.95 a piece for Vol 1 and 2. Then $54.95 for the 2 disc set. Get the 2 disc set it'll save you some cash plus you get the download. I don't know why yours is $120. Maybe you have 2 of the same item check your cart.
 
Jun 10, 2010
1,360
1
I am getting the 2 disc set plus the download...

It says 29.95 for each one (v1 dvd, v1 dl, v2 dvd, v2 dl)...

And I've checked twice, it's still 1 of each..
 
Jun 6, 2010
185
0
Las Vegas, NV
weird on mine it says I can pick a format so I choose DVD+download and it says 54.95 for both Motion and Mystique. I would email customer service or call the customer service line and order over the phone.
 
Jun 10, 2010
1,360
1
weird on mine it says I can pick a format so I choose DVD+download and it says 54.95 for both Motion and Mystique. I would email customer service or call the customer service line and order over the phone.

I have done that. Once I've added it to the cart, it lists them at 29.95 each. Can you try adding it to your cart? The pick a format part made it sound like you didn't actually try adding it to the cart just to see what it looks like in the cart.
 
Jun 6, 2010
185
0
Las Vegas, NV
When I add it to my cart it still says 54.95. I can even take a picture and send it haha. Just email customer service or send JB a message he'll sort you out.
 
Jun 10, 2010
1,360
1
When I add it to my cart it still says 54.95. I can even take a picture and send it haha. Just email customer service or send JB a message he'll sort you out.

Can you send pictures via pm? If so, can you pm me a picture? (i'm going insane now..)

EDIT: Heh, this is weird. Now, dangerous works fine, however, Foundations - Jason England has that bug. Weird...
 

j.bayme

ceo / theory11
Team member
Jul 23, 2007
2,898
448
New York City
Sabor,

Sorry about that! We have no widespread reported issues of this, so it seems to be an issue local to your computer. You may want to try clearing your cookies and cache (temporary internet files) and give it a fresh shot. If you continue to have any issue, do not hesitate to contact our support crew at theory11.com/support.
 
Jun 10, 2010
1,360
1
Sabor,

Sorry about that! We have no widespread reported issues of this, so it seems to be an issue local to your computer. You may want to try clearing your cookies and cache (temporary internet files) and give it a fresh shot. If you continue to have any issue, do not hesitate to contact our support crew at theory11.com/support.

Thanks JB. It just happened again though. Apparently, they were listed properly, then i changed something and hit "update basket quantities", and they all went to 29.95. I'll try that though, see if it helps.
 
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