Download Question

[fangzhubin]

Order ID Number: XXXXX
Order Date: January 30, 2008 | 6:29:14am EST

I bought 1 on 1 video.
BUT I was so careless,I didn't download the video completed!!!!!
What can I do now?Can theory11 let me download again?
Please....I am a Chinese,so download speed is so slow!!

 

[MattTarrant]

I wouldnt be posting the ID Number just incase someone else tries to use it...

Submit a Ticket mate.

 

[Jack The Magician]

You should have been provided with four download attempts for the 1-on-1 video. If you are unable to download or are having issues with the video, simply submit a support ticket directly at http://www.theory11.com/support, and the support guys will take care of you.

Cheers,
JTM