I initially made an order on likely a very busy day 11/24 and as it turned out two items that were in stock at the time became out of stock when I got an email on 11/29 saying they didn't have sufficient stock to satisfy those two items on my order. They let me substitute two other items and said my now 2 orders would be shipped. Now it is 12/5 and neither order is shipped and still says "packaging". I can't get a reply from emails or phone messages and these were gifts I needed by 12/14. Any idea how to get support for this order, because my son will be very disappointed if I can't get this order in time. Thanks.
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Help from Support on an Order
- Thread starter RomyC1
- Start date
Our support team responds to messages whenever possible within one business day. I show a message from you from last night, and another from this morning. Our support people just have not made it to you yet. You will hear from them soon!
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Hi Romy,
I see that our support team has resolved your questions. Please reach out to them if you have any more questions or concerns. Thanks!